A:  Rabans Lane, Aylesbury, Bucks, HP19 8TS, United Kingdom.  T:  01296 426151 S:  https://www.linkedin.com/company/cinramnovum/

Contact Centre
  • Intelligent Call Routing System
  • Call Log Tracking
  • Telemarketing
  • Dedicated numbers with calls answered as “YOU”
  • Social Media
  • Ecommerce Platform Management (Amazon etc)
  • Payment Processing, PCI Compliant
Cash Collection & Credit
Management (on client's behalf)
  • Billing
  • Credit Management
  • Query Resolution
  • Deductions Management
  • Cash Collection
  • Strong relationships with the trade
  • Credit Card Processing
  • £200 million collected in 2017
Client Support
  • Account & Project Management
  • End to end management of all specialised orders through systems to despatch
  • Returns management
  • First point of contact for tactical day to day activity
  • Forward planning of Customer requirements
  • Key Release Planning/Deliveries
  • Period-end requirements

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